Privacy Policy

Introduction

This Privacy Policy outlines how Wealthcrop Securities Private Limited (“Company”, “We”, “Us”, or “Our”) collects, uses, shares, and protects your information when you access or use our services (“Services”) through our website and mobile application (collectively referred to as the “Platform”). By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy.

Information Collection

We collect different types of information to deliver and improve our Services:

Personal Information: Name, contact details, date of birth, PAN, marital status, nominee information, bank details, financial documents, and any other data required under KYC norms.
Non-Personal Information: IP address, browser type, device specifications, time spent on pages, and other analytical data.
Sensitive Personal Data: Any information collected for compliance with SEBI, AMFI, and PMLA regulations (e.g., Aadhaar, KYC documents, FATCA declarations).
Third-Party Information: Data shared by KYC Registration Agencies (KRAs), government databases, and financial institutions for verification purposes.

Use of Information

We use your information for the following purposes:

To verify your identity and perform KYC compliance.
To provide, maintain, and improve our Services.
To process investment transactions and payments.
To detect and prevent fraud or unauthorized activity.
To communicate account alerts, updates, offers, and marketing material.
To comply with legal, tax, and regulatory requirements.
To perform data analytics and improve user experience.

Log Data

When you use our app or website, we may collect Log Data in the event of an error. This may include your IP address, device name, OS version, browser type, time/date of use, and other technical details to help diagnose issues and maintain service integrity.

Security of Data

We employ industry-standard practices and encryption methods (e.g., SSL) to protect your data. However, we cannot guarantee absolute security. You are responsible for safeguarding your login credentials. Notify us immediately of any unauthorized access to your account.

Data Sharing and Disclosure

We may share your information:

With regulatory authorities such as SEBI, AMFI, or government agencies as legally required.
With our service providers for KYC verification, payment processing, cloud storage, or IT infrastructure support.
To enforce our Terms and Conditions or protect our legal rights.
In case of fraud detection, auditing, or lawful investigations.

Cookie Policy

We use cookies to improve your browsing experience and understand usage patterns on our Platform. Cookies help remember user preferences and optimize content. By continuing to use our Platform, you consent to our use of cookies.

Your Consent and Withdrawal

By using our Platform, you consent to the collection and processing of your data as per this Privacy Policy. You may withdraw consent at any time by contacting us. However, withdrawal may affect our ability to offer Services, and we may be required to retain certain data to comply with regulations.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page along with the effective date. Material changes will be communicated via email or prominent notices. Your continued use of the Platform constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

Wealthcrop Securities Private Limited
26, P C Ghosh Road, Block A, Pallisree, Lake Town, Kolkata, West Bengal – 700048
Phone: 033 35442278 | 24×7 Support: 07003814606
Email: contact@wealthcrop.in
Mutual Funds Support: help.mf@wealthcrop.in
Partner Support: help.partner@wealthcrop.in

Note: This Privacy Policy is issued in compliance with applicable Indian laws and regulations including the Information Technology Act, SEBI guidelines, and AMFI norms. It is intended to promote transparency and user awareness. This does not constitute legal advice.